Privacy Policy

Introduction

PaxNelo operates an informational website providing general content about natural supplement formulas. This Privacy Policy explains how we handle information when you visit our digital catalog.

We are committed to transparency about data practices and respect for visitor privacy. This policy describes what information we may collect, how we use it, and your choices regarding that information.

Information We Collect

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visit

This information helps us understand how visitors use our catalog and improve our informational content.

Information You Provide

If you contact us through our contact form, you may provide:

• Name
• Email address
• Subject line
• Message content

We collect this information solely to respond to your inquiry and maintain a record of our communication.

How We Use Information

We use collected information for the following purposes:

• To operate and maintain our informational website
• To respond to inquiries and communications
• To analyze website usage patterns and improve content organization
• To detect and prevent technical issues
• To comply with legal obligations

We do not use your information for marketing purposes, sales activities, or targeted advertising. Our platform is strictly informational.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences.

Types of cookies we use:

• Essential Cookies: Necessary for basic website functionality
• Preference Cookies: Remember your cookie consent choices
• Analytics Cookies: Help us understand how visitors interact with our catalog

You can manage cookie preferences through our cookie banner or your browser settings. Declining cookies may affect some website functionality.

For detailed information about our cookie practices, please see our Cookie Policy.

Information Sharing and Disclosure

We do not sell, rent, or trade your information to third parties. We may share information only in the following limited circumstances:

• Service Providers: We may share information with service providers who help us operate our website, subject to confidentiality agreements
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority
• Business Transfers: If PaxNelo is involved in a merger, acquisition, or asset sale, your information may be transferred

Data Security

We implement reasonable security measures to protect information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We retain information only as long as necessary for the purposes outlined in this policy or as required by law.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your information, including:

• The right to access information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to certain processing activities
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We will respond to requests within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

PaxNelo operates from Indonesia. If you access our website from outside Indonesia, your information may be transferred to and processed in Indonesia. By using our website, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

PaxNelo
Jl. Slamet Riyadi No. 120
Surakarta 57141, Indonesia
Email: [email protected]
Phone: +62 271 739 582 146